Delivery Terms

Delivery Terms

Nothing is more important to us than ensuring that your Pearl Grace order reaches you happily and safely.

Therefore we do our utmost to guarantee your order is packed securely and handled with care using reputable and reliable couriers. 

Your order will be despatched via Royal Mail or by Parcel Force. We send every item by recorded delivery, which will require a signature on receipt so please bare this in mind when choosing your delivery address.

(Depending on your location you may wish to collect your item direct from us -in these instances the postage will be refunded.) 

We offer three delivery options:

UK recorded delivery £4.50 (1-2 working days approx.)

European delivery £8.00 (3-5 working days approx.)

Rest of the world £12.00 per item (5-7 working days approx.) It may be dependant on the weight as well so please feel free to contact us with regard to this should you have any questions.

*Please note that due to the fair trade and ethical nature of many of our products there can be a delay in getting an item to you if it is out of stock. Several of our items are available to buy on back order and we will ship it to you when they are available. We promise to keep you updated regularly with the status of your order and by all means please feel free to contact us if you have any questions.

Being Green

Pearl Grace is committed to helping the planet as best we can. We happily re-use boxes for packing parcels and recycle all of our unused boxes and packaging in our commitment to be greener.

We use eco-friendly packing materials and great quality recycled paper and string for our gift wrap service.

When required the stationery we use is FSC certified quality paper however in an attempt to reduce our carbon footprint we will opt to email documents such as delivery notes and invoices to you.

Got a question? Then get in touch and we will endeavour to help you out as best we can.  You can find out more about our returns policy and our terms and conditions by clicking the links.


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